Columbia Metropolitan Convention Center

MEET THE TEAM

Sarah Britt
Director of Sales

Meghan Carnovale
Sales Manager

Alexa Hawkins
Sales Manager

Joey Mouton
Senior Special Events Ma...

David Hopp
Special Events Manager

Abby Rogoski
Sales and Events Adminis...


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Policies

Exclusive Caterer

Spectra Food Services & Hospitality maintains the exclusive right to provide all food and beverage, and concession services at the Columbia Metropolitan Convention Center (CMCC). These menus feature a varied selection of popular items designed to appeal to the needs of each of our clients and their guests. Should the selections featured in the menu not fit your needs, we welcome the opportunity to customize our menus for your special event.

Outside Food and Beverages

No food or beverage of any kind will be permitted to be brought into the facility by the patron. Food items may not be taken from the Columbia Metropolitan Convention Center; however, excess prepared food is donated under regulated conditions to agencies feeding the underprivileged at Spectra Food Services & Hospitality's sole discretion.

Food and Beverage Sampling

CMCC exhibitors may distribute food and beverage samples in authorized booth space and must not be in competition with products or services offered by Spectra Food Services & Hospitality. Samples must be representative of products manufactured or distributed by the company exhibiting. Free samples are limited to 2 ounce of non-alcoholic beverages and 2 ounce of food. Exact descriptions of sample and portion size must be submitted to Spectra Food Services & Hospitality for written approval 14 days prior to the opening of the event. The distribution of alcoholic beverages is strictly prohibited unless provided by Spectra Food Services & Hospitality. Any exhibitor giving away and/or selling food in their booth must have a permit and all appropriate fees on file with the South Carolina Department of Health. 

Beverage Service

Spectra Food Services & Hospitality offers a complete selection of beverages to compliment your function. The South Carolina Department of Revenue, Alcohol and Beverage Licensing regulate alcohol and beverage services. As a licensee we are responsible for the administration of these regulations. Alcoholic beverages may not be brought onto the premises from outside sources without prior consent of the General Manager. If approval is received, a corkage fee will be assessed; however, Spectra will handle all service. In accordance with state regulations, we reserve the right to request a photo ID of any person to verify their age and to refuse service to underage and intoxicated persons. Alcoholic beverages may not be removed from the premise. There is a two drink maximum per person, per transaction.

Linens

All banquet prices include standard sized white or black table linens and standard linen napkins. Additional colors are available for both table linens and napkins at an additional charge. Ask your Catering Sales Manager for details. 

Dietary Considerations

Spectra Food Services & Hospitality will address special dietary requests with a 72 hour advance notice. Spectra will automatically prepare 1% vegetarian dinners for plated and served meal services.

Menu Selections

Choose a menu from the selections contained in the preceding suggestions, or have us custom design a menu for your particular needs. Menus must be finalized at least 10 days prior to the event. Your sales manager will notify you if item substitutions are required on your desired menu. 

Guarantees

A minimum guarantee of the number of guests to be served is required by 12:00pm, Noon, three business days prior to the actual function. A la Carte orders require a guarantee for quantity ordered of each food item on the order. If this number is not received, your original estimates will be considered the final guarantee and you will be billed accordingly. The number is not subject to reduction. If the guaranteed number is increased after this deadline a 25% late fee will apply.

Meals will be prepared for your final guarantee. We will provide additional seating and settings for 3% over the guarantee, to a maximum of 30 settings. Ovations reserves the right to make substitutions to the menu to serve your additional guests.

Labor

Catering personnel are scheduled in 4-hour shifts for each meal period. These shifts include set-up, service, and breakdown. Events requiring additional time for service will incur an overtime charge of $25.00 per hour, per server. 

China Service

China service is standard for all catering services in all Meeting Rooms. For coffee services with china, Spectra will set out at least 10% disposable ware so that guests may take their beverage with them. China is not allowed on the Exhibit Hall, unless it will be carpeted. High-grade disposable ware will be used on uncarpeted Exhibit Hall floors.Late Fees

All food and beverage orders must be made with your Catering Sales Manager (10) business days prior to the first day of your event or your food and beverage charges are subject to a 25% late fee.

Food and Beverage Charges

All catered events are subject to a 21% Management Charge.  This Management Charge is the sole property of the food/beverage service company or the venue owner, as applicable, is used to cover such party’s costs and expenses in connection with the catered event (other than employee tips, gratuities, and wages), and is not charged in lieu of a tip. The Management Charge is not a tip, gratuity, or service charge, nor is it purported to be a tip, gratuity, or service charge, for any wait staff employee, service employee, service bartender, or other employee, and no part of the Management Charge will be distributed (as a tip, gratuity, or otherwise) to any employee who provides service to guests.

Billing

A non-refundable 50% deposit, as outlined in your Catering Service Agreement, is due in full (30) business days from issue of Catering Service Agreement. If (30) business days is after issue of this Agreement, payment in full is due immediately upon receipt of Agreement, or payment in full is due (10) business days prior to your function, whichever occurs first.

Final payment is due in full (10) business days prior.

Payment may be made to Spectra Food Services & Hospitality via credit card (MasterCard, Visa, or American Express), money order, cashiers or certified check.

Cancellations

In the event of a cancellation, no deposit refund shall be made.

Cancellation of a food function must be sent in writing to your Spectra Sales Manager. Any cancellation received more than 30 days prior to the scheduled event will result in a fee equal to 25% of the estimated food and beverage charges. Any cancellation received less than 30 days in advance will result in a fee of 50% of the estimated food and beverage charges. Cancellations received after the final guarantee is provided will result in a fee equal to 100% of the estimated food and beverage charges, plus any expenses incurred in preparing for the event at the time of cancellation.